23 June 2011

Australian Consumer Law: new repair notice obligations come into effect next week

Posted by Sarah Barker

From 1 July 2011 new requirements to give consumers notice relating to the repair of goods will come into force under the Australian Competition and Consumer Regulations 2010.
 
Specifically, from 1 July 2011:  
  • any business which repairs goods that are capable of retaining user-generated data must give consumers a notice stating that the repair of goods may result in loss of the data; and
  • if the repairer sometimes supplies refurbished goods as an alternative to repairing goods or refurbished parts in the repair of goods, the notice to consumers must state: 'Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods'.
Given that these Regulations were passed in late 2010, the ACCC is likely to take the view that there has been adequate time to prepare for their implementation.  If these requirements are relevant to your business, you should ensure that you are in a position to comply with them from Friday 1 July 2011.
 
Partner: Geoff Carter

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